Shipping Policy

Miss Michou’s Shop

At Miss Michou’s Shop, we are committed to delivering your orders quickly, safely, and efficiently. Please review our shipping policy below to understand how we process and ship orders.

Order Processing Time

All orders are processed within 1–3 business days after payment has been successfully confirmed.

Orders are not processed or shipped on weekends or holidays.

During high order volumes, promotions, or holidays, processing times may be slightly delayed. We appreciate your patience and understanding.

Once your order has been processed, it will be shipped using one of our trusted shipping carriers.

Shipping Time

Estimated delivery times depend on your location.

Typical shipping timeframes:

  • United States: 3–7 business days
  • International Orders: 7–15 business days (depending on destination)

Please note that these delivery times are estimates and may vary due to carrier delays, weather conditions, customs processing, or other unforeseen circumstances.

Shipping Rates

Shipping costs are calculated at checkout based on your delivery address and the weight of the items in your order.

From time to time, Miss Michou’s Shop may offer free shipping promotions on selected orders or during special campaigns.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number.

You can use this tracking number to monitor your shipment and check delivery updates.

Please allow 24–48 hours for tracking information to update after the package has been shipped.

Incorrect Address

Customers are responsible for providing accurate shipping information.

If an incorrect or incomplete address is provided at checkout, Miss Michou’s Shop is not responsible for lost packages or delivery delays.

If the package is returned due to an incorrect address, the customer may be responsible for additional shipping fees to resend the order.

Lost or Stolen Packages

Once an order has been marked as delivered by the shipping carrier, Miss Michou’s Shop is not responsible for lost or stolen packages.

If you believe your package has been lost or stolen, we recommend contacting the shipping carrier directly for assistance.

Shipping Delays

While we do our best to ensure timely delivery, we are not responsible for delays caused by:

  • Shipping carrier issues
  • Severe weather
  • Customs inspections
  • Holidays or peak shipping periods
  • Other events beyond our control

International Shipping

International customers are responsible for any customs duties, import taxes, or fees that may apply in their country.

These charges are determined by the destination country and are not controlled by Miss Michou’s Shop.

Contact Us

If you have any questions about your order or shipping, please contact Miss Michou’s Shop through our website contact page or customer support email.